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How do I submit bug reports?

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Support Procedures

To report a systems outage please email us at support@dibcase.com

Our development team monitors the support email address

Recommended Steps To Resolve Support Issues:

1. Search this site for answers to support and other issues HERE

2. Consult the Dibcase User Manual

3. Refer to the Training Videos

3. Submit a support ticket HERE

If you need additional training, it can be requested HERE

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Wow, I have crossed many lines with this. I was so focused on just getting my clients imported into Dibcase,

that when I ran into an issue--I emailed/texted/or called James. Guess what? He never ever berated me or made

me feel like I shouldn't be doing just that---bugging him. James, thank you so much for your assistance since I 

began. Once getting a bit more settled, I'm going to behave and actually read Q&A/forums/etc. Seriously, I'm sorry.

Dude, you have been stellar and I thank you so very much. 


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