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Diaries  

  1. 1. Would you like to see diaries in Dibcase?

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Would you like to see user configurable diaries in Dibcase? We had hard coded diaries in version 1.0. We would love to create user configurable diaries in Dibcase V. 2.

What this does is scans all active claims and if certain conditions are met, it will set the appropriate diaries.

 

Example #1:

If claim status does not = "Closed" AND the field "SSA Claim Level" equals "Reconsideration Filed" AND the "Reconsideration File Date" is more than 120 ago, set an "R1" diary on the case. Title of diary would be "Aged Recon"

 

Example #2:

If "the claim is active" AND the "representation status" does not equal "Representation Confirmed" and the representation submit date is "null" or greater than 30 days ago, create "F1" diary. Title of diary would be "Representation not verified".

 

Example #3:

If "the claim is active" and "SSA Hearing Date" is NOT NULL AND field "5 DAY DEADLINE" is NULL set diary "5D". This would alert you to cases with no 5-day diary OR

Example #4:

IF field "SSA HEARING DATE" is NOT NULL then SET FIELD "SSA 5-DAY DEADLINE" to "SSA HEARING DATE" - 7 DAYS

 

In Dibcase V.1 we had over 100 diaries that would be created based on complex logic statements.

 

 

 

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