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Prevail Case Management


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  • Dated interface
  • Requires a physical server on site or remote hosting ($100+ per user/month for hosting service AirDesk)
  • Only works with offline versions of MS Office
  • No integrated digital intake forms option
  • $$$ Above average cost with subscription option or yearly maintenance fees
  • Based on legacy database technology (1980's database technology)
  • Not compatible with Adobe Acrobat CC (free e-signatures)
  • Difficult to coordinate remote workers or monitor performance
  • Does not integrate with any storage providers such as DropBox, Google Drive, or OneDrive
  • Limited client portal and medical functionality
  • No integrated document template editor
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