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Found 17 results

  1. Note: Dibcase has secure internal messaging through our portal and SMS messaging. Clients can upload and download files through their portal. Email is not the preferred method for communication in Dibcase. You can create emails manually or use our vast assortment of document and email templates. Our templates can be used to create printed documents, exported as PDF docs, and saved inside the application for recall and review. You can forward emails to you free internal Dibcase email address. Emails can be created on the "Client Edit Page" with attachments. The Dibcase email inbox...The emails can be attached to related contacts and matters
  2. You can download ERE spreadsheets for OHO and the Appeals Council and import them into Dibcase. There is not additional formatting necessary on your part. Once the spreadsheet is imported, all clients with "Active" hearings will be automatically updated. The process works the same with AC spreadsheets.
  3. We have a simple storage solution using encrypted AWS S3 buckets. If you need more storage options, we recommend using Dropbox, Google Drive, or other 3rd party storage solutions that are popular in the legal field. We have direct integrations with Dropbox and Google Drive.
  4. Though Dibcase does not have an open API, the software integrates seamlessly with a number of attorney-preferred software such as Google Calendar, Google Drive, and DropBox. Dibcase is thoughtful in the integrations it builds which enables us to better support our customers should any questions or concerns arise. We offer other methods for adding clients and leads into Dibcase via email and our intake forms. You can connect to other applications with our Zapier integration. At present, triggers include, new client, and new event.
  5. Dibcase is committed to keeping your data safe, both when sending and storing your data. Our bank-grade 128-bit SSL encryption provides a secure connection when sending and receiving data. And all stored data is encrypted with 256-bit AES encryption. In addition, your law firm’s data is backed up daily to our secure Amazon servers.
  6. We have a sample spreadsheets that you can use to bulk import your clients and contacts. If you need additional assistance, you can get help from our implementation team. We will assist during data migration, helping you import your existing data into Dibcase so you don't lose historical records. You'll be able to quickly add new clients, claims, notes, etc. while we get your team trained and your client and claims data moved over. At this time, only the client and contacts modules support data importation. Other data such as claims status, notes, events, tasks, etc. will have to be manually imported.
  7. No, there is no limit on the number of clients on any paid Dibcase account at this time.
  8. Dibcase helps in several ways. 1. Dibcase has 29 fields dedicated to tracking and projecting SSD fees. 2. Our included reports make it easy to keep up with your fees. Any report can be exported from Dibcase in spreadsheet format for batch submission Finally, You can generate inquiry letters for specific cases using our document template editor. Dibcase helps you record, track, and collect your fees unlike any other case management solution.
  9. With Dibcase it only takes a few mouse clicks to generate a complete rep package or any other forms. You can import your own PDF forms or use the ones that we've created for you. We include or can add any SSA form that your office may need. To access the included PDF templates, simply navigate to the document manager and enter the search term "EXT". This will call up a list of PDF forms that you can merge client and claims data into. We include for example: SSA-501, SSA-561, SSA-827, SSA-3288, SSA-1696, SSA-1693, and many more.
  10. Yes, you can add custom graphics including headers, signatures, and footers in the Dibcase template editor. SEE ATTACHED VIDEO Dibcase Graphics-B-OPT.mp4
  11. No. Dibcase is intended for a US based audience and is not open to international users.
  12. Dibcase is highly flexible and customizable to accommodate almost any practice area Uploading and merging of data into PDF forms from any practice area. Create custom practice areas with any number of custom fields regardless of practice area Task workflows for any process in any practice area Custom statutory deadlines for any practice area Merge data from custom fields into any document Create and share matter intake forms for any practice area NEW View lists of matters from different practice areas Add custom event types for appointments NEW
  13. You can export your client, claims, billable time entries, reports, activities, and contact data out of Dibcase via excel spreadsheet CSV format.
  14. Yes, we offer free training and data migration assistance. Data migration assistance is included in our tiers that have an activation fee.
  15. Dibcase was designed, optimized, and tested on the Mac and PC desktop platforms. Dibcase is "responsive" and it has been tested and works on android phones and tablets. Dibcase can run on sufficiently powered android devices that have adequate memory and processing power. Dibcase has been tested and works on the newer iPads. The only known issue with iPads is printing issues.
  16. Dibcase was developed and is tested around the Google Chrome browser. Chrome is the only browser you should use. Dibcase may work with other browsers such as Firefox or Edge, but we cannot guarantee full functionality with non-supported browsers.
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