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  1. Dibcase Announcements, FAQs, and Tips

    1. News

      Find out the latest Dibcase community and product announcements...

    2. General Help

      Questions about how to use Dibcase case management software? For support, please use our support forum.

    3. Feedback and Ideas

      Share your ideas about how to make Dibcase even more awesome.

    4. Dibcase Marketing

      Marketing discussion, tips, and reviews

    5. FAQ's

      Frequently asked questions

    6. Dibcase & Practice Tips

      Dibcase features and tips to help you get the most of the program. 

  2. Dibcase Client Portal

    1. FAQ's

      Frequently asked questions about the Dibcase Portal

    2. Web Intake and Case Management Forms

      Discussion concerning web intake and case management forms.

  • The views, opinions, and advice expressed on this website are those of the authors and do not necessarily reflect the official policy or position of Dibcase Software, LLC or its agents.

  • Posts

    • This has been implemented quite some time ago.
    • You can use canva to create custom ads with stock graphics, images, and video clips. Canva is very affordable and can save you money when trying to create marketing content. You can import your firm's logo and it will pull the colors and create a palette and allow to post directly to social media accounts with built in scheduling. Very recommended. https://www.canva.com/
    • My computer recommendation(s) I've been reviewing new computer hardware lately and specifically the new Apple M1 Macbook Pro 14". Earlier this year I tried a new Macbook Air, which was disappointing. It felt sluggish, had slow read and write speeds on the SSD, and generally felt underpowered. The new Macbook Pros, with the M1 Pro processors, have checked all the boxes for me. There are a ton of reviews online so, I'll skip all the details and benchmarks, and give my personal recommendation for both 14" & 16" versions. However, if you need a one computer solution, you may want the 16" to take to hearings if you need alot of screen space.  and data and search quickly. I ran a speed comparison test between my desktop computer and my Macbook Pro. The test consisted of running on OCR test on Adobe Acrobat CC with a 40 MB ERE file.  The Macbook Pro was able to OCR the ERE file 37% faster than the full-size desktop (I7-8700K Processor with 32 GB of RAM). This incredible results demonstates the the new Macbook Pro's are the "real deal"! You can order a new M1 Macbook Pro directly from Apple HERE.... I get no affiliate fees 😉 I also use a Dell XPS 9500 with 32 GB of RAM. This Windows 11 machine has been very reliable for last 13 months that I've beeen using it as my sole office computer. It is able to live broadcast Zoom meeting while recording with appreciable slowdown in functionality. The only downsides of the XPS 15 are that it is a battery hog. You can only expect 3-4 hours of of battery with medium usage. Also, the XPS 15 gets warm and the fans spin up if under load. On the other hand, the MacBook Pro will always be silent (which is important at a hearing) and has a battery that will get you through a full day of hearings without needing to plugin to an outlet.   Top Computer Choice: Apple M1 Pro 14" base model ($1,999) 2nd Choice: Dell XPS 15 9500 or 9510 (~$1,999 for non-4K model)   Other software I use: Adobe Acrobat CC - Editing PDF forms, OCR, sending documents for e-sign ($15 or get full creative suite for $54/month) Ringcentral - for phone, fax, call routing etc. ($45 month) Canva - for creating graphics, ads, etc. ($15 month) Microsoft Office - For Word, Excel, Outlook ($99 per year) DropBox - Integrates with Dibcase and great for managing your storage across devices (~$15 per month) Keeper Password Manager ($35 per year) Zoom - for videoconferencing ($15 per month) Calend.ly - for embedded calendar software ($12 per month) Chrome - for calendar and Dibcase (free)    
    • We are in the process of adding custom pipelines so you can manage custom workflows in a kanban style layout. Let us know if you have any comments.  
    • Greetings ${Customers.First Name},     What's New With Dibcase?   Website Issues We are in the process of changing AWS services for our Dibcase.com website. We apologize for any website outages or inconvenience during the transition process. You can always directly login to the server at this address: https://app.dibcase.com/#/ Free Weekly Q&A Zoom Meetings Don't forget our on demand Q&A sessions held every Thursday at 4:00 PM EST. Signup on the website to get your questions answered in our free weekly zoom meeting.       New Features... SSN Now Added to Claims Exports When you generate a form in the forms module, it will automatically add the SSN field to make it easier to create lists to turn in to SSA. Old fees, cases where your firm is not on the record.. simply print the lists and attach to request and submit to SSA. Notes Exports Now in Plain Text When you used to export notes, it would show .html commands. Notes are now exported in plain text. Add Custom Tags to Forms You can now add tags to custom forms Added Invoice Sample PDF Form You can download, edit, and add custom fields to this form. If you need help creating custom invoices and tracking invoices, let us know and we’ll cover it on a Q&A session. Portal Enhancement When a form is submitted, the client receives a confirmation email         Bug Fixes and More....     No reported issues with Dibcase and Windows 11 The team has been doing extensive testing with no errors found to date. For MAC users, we’ve been testing using the new M1 Pro laptops and everything is working great. Many users are using Microsoft Edge with Dibcase… no reported errors found to date.   Bug Fixes   Custom field group export fields were out of order…FIXED Error where custom fields were not displaying…FIXED Email notifications were not being sent for password reset requests and new firm activations…FIXED Mouse scrolling on popup forms not working…FIXED Default client intake form SSN mask not working…FIXED Notes shared in portal changing to not shared…FIXED   We appreciate you and thanks for being a part of the growing Dibcase family!   Thanks, James E. Allen CEO, Dibcase Softwware, LLC     Schedule Training   Copyright © 2020 Dibcase Legal Software, LLC, All rights reserved. You are receiving this email because you opted in via our website or subscribe to our service.   Dibcase Legal Software, LLC 319 Albany Ave Waycross, GA 31501 (904) 515-6243 sales@dibcase.com Not interested in receiving these emails? ${Customers.Email Opt Out}
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