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  • Welcome to the Dibcase Free News & Resources Page

    View announcements, read our FAQ's, and find some useful tips to help you use Dibcase more effectively.
    We apologize for making this READ ONLY but with bots and spam attacks, we've turned this into a platform for announcements, FAQs, and support topics.

  1. Dibcase Announcements, FAQs, and Tips

    1. Announcements

      Find out the latest Dibcase community and product announcements...

    2. General Help

      Questions about how to use Dibcase case management software? For support, please use our support forum.

    3. Dibcase Marketing

      Marketing discussion, tips, and reviews

    4. FAQ's

      Frequently asked questions

    5. Dibcase & Practice Tips

      Dibcase features and tips to help you get the most of the program. 

  2. Dibcase Client Portal

    1. FAQ's

      Frequently asked questions about the Dibcase Portal

    2. Web Intake and Case Management Forms

      Discussion concerning web intake and case management forms.

  • The views, opinions, and advice expressed on this website are those of the authors and do not necessarily reflect the official policy or position of Dibcase Software, LLC or its agents.

  • Posts

    • Screen Recording -01.mp4   This video showcases our new "Note Tagging" feature that will send out email and SMS messages when a note is added to Dibcase. To trigger this automation, simply add an employee to a note to trigger the alerts. Suggested Tags: @Address (Address change) @Callback (Wants EOD) @Case Review (Internal) @Medical (New hospital visit or other medical related info) @Phone (New Phone number) @Test (Medical test was completed) @Urgent (Someone is on phone like a Judge or OHO calling) @Work(Started a job or gone to work)  
    • Now, when a digital intake form is submitted for your firm, you can get a staff notification email & SMS (text) notification. Step 1: Enable Notifications To enable notifications for each employee that a new intake form has been submitted, open their employee profile and check the box:   Now, when a digital intake form is submitted, selected employees will get an immediate SMS and Text notification with a link to open the submitted form.
    • Guest Jacob Lewis
      Hi, Are you still in business? I found a few errors on your site. Would you like me to send over a screenshot of those errors?
    • The Dibcase Automated Notification Assistant or "DANA" can: 1. Send SMS reminders to clients and/or staff about upcoming appointments 2. Remind clients and/or staff of tasks that are due 3. Send emails based on templates 4. Perform pipeline actions 5. Create tags 6. Create tasks based on task templates    
    • If you are getting text at the top and bottom of printed documents, please check your browser setting and uncheck "Headers and Footers" option to remove them.  
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